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The German-owned company, which supplies gas and electricity to 5.5 million customers in the UK, said the closure of the site at Rayleigh, near Southend, was “not being taken lightly” but reflected a drive to improve efficiency across the group, which employs 16,000 staff in Britain. It said 600 jobs would be cut by the closure of the call centre with another 200 staff affected by of an overhaul of its IT and energy services operations.
Graham Bartlett, managing director of E.ON’s retail business, said: "We absolutely understand the effect that this decision will have on our colleagues who have been affected. The fact of the matter is that our retail business has only just returned to profit after years of loss-making and, to ensure we can continue to do that, we have to make these tough choices.”
The company claimed that the restructuring would lead to the creation of some jobs at other locations. It said some staff would be able to relocate to other sites while others were being offered voluntary redundancy packages.
E.ON, which is based in Dusseldorf, is the world’s largest utility company by revenues and employs 90,000 staff worldwide. << Archive
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Premier Call Centre News: MPs on attack over cost of fire call centre Ministers face renewed criticism over a new controversial regional fire control centre in Wakefield.
Sky creates 550 jobs with new Stockport call centre BSkyB is to create 550 jobs with a new Sky call centre in Stockport. The 23,500 sq ft regional office in the St Peter's Square development in the town centre will open in June. Call centres step up for Sports Relief Sports Relief runs from the 19th-21st March and many call centres will once again be involved in the fundraising. Debt Firm Creates Call Centre Jobs Up to one-hundred call centre jobs will be created at credit and debt specialists Mackenzie Hall. Call Centre Jobs to go at Motoring Company As many as 300 call centre jobs will be affected at Helphire as the company looks to reduce costs. << Archive |
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