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About Premier  

About Us

Premier Call Centre is a dynamic UK Call Centre based in South Wales. Established with a strong ethos, the company has focused it’s objectives on attracting UK based businesses, and organisations who are looking for the highest level of customer service, at the most affordable rates.

Premier Call Centre are the UK's most entrepreneurial and innovative call centre company. Based on strong foundational ethics, compliance and integrity our company seeks to provide you with a professional telephone handling service, as we recognise the importance of being your customers, and clients 'first point of contact'.

Businesses and Organisations who wish to utilise our leading telephony service can either meet us at our South Wales office, our London branch, or one of our Sales Managers would be happy to visit you.

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The main services we specialise in are:

  • Customer service
  • Help desk
  • Transaction processing
  • Technical support
  • Appointment setting
  • Debt collection
  • Market research
  • Accounting
  • Data entry
  • Database management
  • Claims processing
  • Transcriptions
  • Lease abstraction
  • Data extraction
  • Human resources
  • Inbound sales
  • Outbound sales
  • Telemarketing
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Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call today!

satisfaction gaurantee

Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.


Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

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