Business Process Outsourcing
Business Process Outsourcing often referred to as 'BPO' means the reviewing of existing business processes, and seeing if it is beneficial to then work with alternative service providers that are specialists in directing and managing outsourced work. BPO involves the complete switch of responsibilities for functions like Policy Servicing, Claims Management, Human Resources, Finance, Compliance Handling, Debt Collecting and Transaction Processing.
Premier Call Centre is an excellent outsourcing provider. We will review these specific functions and requirements integrating them into our own systems agreeing customer service standards, and a guaranteed well priced cost to supply.
The BPO Goal
Businesses and Organisations that are interested in BPO are aiming for cost savings by transferring the work to us to take advantage of the economies of scale as we are already successfully maintaining the same quality work for other Businesses and Organisations. Our main call centre is in Wales where the cost of living maybe less than other areas of the UK.In exchange for the cost savings, the Business must pass control over in an aspect of their business that explains why business process outsourcing is often reserved for non-critical, non-core type of work.
Download Our Brochure
Are you looking for an 'Award Winning' Call Centre?
Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.
UK Contact Centre
Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call Premiercallcentre.co.uk today!