| MPs on attack over cost of fire call centre |
Mar 09 2010 |
|
Read More >>
|
| Sky creates 550 jobs with new Stockport call centre |
Mar 05 2010 |
|
Read More >>
|
| Call centres step up for Sports Relief |
Mar 04 2010 |
|
Read More >>
|
| Debt Firm Creates Call Centre Jobs |
Feb 12 2010 |
|
Read More >>
|
| Call Centre Jobs to go at Motoring Company |
Feb 10 2010 |
|
Read More >>
|
| Debt Firm Creates Call Centre Jobs |
Feb 09 2010 |
|
Read More >>
|
| Temps Get Equal Rights With Legislation |
Jan 28 2010 |
|
Read More >>
|
| E.ON to close call centre and axe 800 staff |
Jan 26 2010 |
|
Read More >>
|
| RBS call centre staff shocked at closure |
Jan 19 2010 |
|
Read More >>
|
| LPO industry to suffer from economic downturn for short term:Report |
Nov 30 2009 |
|
Read More >>
|
| "Call Recording" New Technology - A Call To Action For First Responders |
Nov 25 2009 |
|
Read More >>
|
| Are they avoiding your collection calls? |
Nov 20 2009 |
|
Read More >>
|
| Can your agents sense emotions on the phone? |
Nov 19 2009 |
|
Read More >>
|
| International Children’s Charity Cuts Costs with VoSKY |
Nov 17 2009 |
|
Read More >>
|
| Facebooking employees a no-go, says Law Society |
Nov 16 2009 |
|
Read More >>
|
| Call Center Agent is a Key Person in Customer Service |
Nov 12 2009 |
|
Read More >>
|
| Call center helps companies to cut costs, not quality |
Nov 11 2009 |
|
Read More >>
|
| Call centre users 'lose patience' |
Nov 04 2009 |
|
Read More >>
|
| Iraq war hero now working in call centre speaks of anger at government |
Nov 03 2009 |
|
Read More >>
|
| BT call workers sacked over death-treat scandal |
Oct 27 2009 |
|
Read More >>
|
| Try before you buy customer services |
Oct 19 2009 |
|
Read More >>
|
| Customers: all staff have responsibility |
Oct 16 2009 |
|
Read More >>
|
| Ringing endorsement for call centre |
Oct 14 2009 |
|
Read More >>
|
| Estate agents and investment bankers more respected than CSAs |
Oct 12 2009 |
|
Read More >>
|
| TV shopping company gains top call centre award |
Oct 09 2009 |
|
Read More >>
|
| Insurance company in drive to hire 500 more staff |
Oct 08 2009 |
|
Read More >>
|
| Mobile telecoms firm starts recruitment drive |
Oct 07 2009 |
|
Read More >>
|
| Business going online blamed for redundancies |
Oct 06 2009 |
|
Read More >>
|
| 450 Call Centre Jobs at risk |
Oct 05 2009 |
|
Read More >>
|
| Lewis's to shut call centres |
Oct 02 2009 |
|
Read More >>
|
| Call centres: the billion pound guardians |
Sep 30 2009 |
|
Read More >>
|
| Sunderland call centre set to axe ninety jobs |
Sep 29 2009 |
|
Read More >>
|
| Fresh hope for call centre jobs |
Sep 28 2009 |
|
Read More >>
|
| Council call centre named top private sector business |
Sep 25 2009 |
|
Read More >>
|
| Facebook says hello to the call centre |
Sep 22 2009 |
|
Read More >>
|
| Reports of the demise of the call centre are exaggerated |
Sep 21 2009 |
|
Read More >>
|
| Graduates offered long haul jobs by holiday firm |
Sep 16 2009 |
|
Read More >>
|
| BT's British call centre plan could hit working hours snag |
Sep 02 2009 |
|
Read More >>
|
| Most holidays still booked by phone, says travel company boss |
Sep 01 2009 |
|
Read More >>
|
| Tesco creates 800 jobs |
Aug 28 2009 |
|
Read More >>
|
| Gamblers boost call centre numbers |
Aug 27 2009 |
|
Read More >>
|
| India to gain rail enquiry jobs |
Aug 26 2009 |
|
Read More >>
|
| RightNow launches August 09 CRM offering |
Aug 25 2009 |
|
Read More >>
|
| More good news for Scotland |
Aug 24 2009 |
|
Read More >>
|
| Tesco is opening a call centre in Glasgow that will create over 800 jobs |
Aug 21 2009 |
|
Read More >>
|
| Collections company turns to the Samaritans |
Aug 19 2009 |
|
Read More >>
|
| Call centre healthcare' slammed |
Aug 18 2009 |
|
Read More >>
|
| Retailers shaking up contact centres |
Aug 14 2009 |
|
Read More >>
|
| Call centre cuts hurt Brantford |
Aug 12 2009 |
|
Read More >>
|
| Flu call centre breaches age rules |
Aug 11 2009 |
|
Read More >>
|
| Swine flu call centre worker sacked... after catching swine flu |
Aug 06 2009 |
|
Read More >>
|
| An employee at a Swine Flu call centre speaks out… |
Jul 31 2009 |
|
Read More >>
|
| MP 'shocked' by call centre blow |
Jul 30 2009 |
|
Read More >>
|
| Call centre in supermarket sweep |
Jul 29 2009 |
|
Read More >>
|
| Panic at call centre overwhelms ambulance service |
Jul 27 2009 |
|
Read More >>
|
| Spinvox accused of vast call centre operations Voice-to-text by man, or machine? |
Jul 24 2009 |
|
Read More >>
|
| BT is cutting its call centre workforce in India by 4,000 and bringing some of the work back to the UK |
Jul 22 2009 |
|
Read More >>
|
| BMI Moves Parts Of Indian Call Centre To US, Hires 20 Staff |
Jul 14 2009 |
|
Read More >>
|
| Swine flu hits Liverpool call centre at Wavertree technology par |
Jul 09 2009 |
|
Read More >>
|
| Consumers say Britain is best for service |
Jul 03 2009 |
|
Read More >>
|
| Call centre worker caught out by boss after posting 'sickie' plan on 'Facebook' |
Jul 02 2009 |
|
Read More >>
|
| Datamonitor: outsourcing set to grow |
Jun 30 2009 |
|
Read More >>
|
| More jobs for the North East |
Jun 29 2009 |
|
Read More >>
|
| HP and Alcatel-Lucent join forces |
Jun 26 2009 |
|
Read More >>
|
| Robots to replace call centre agents? |
Jun 25 2009 |
|
Read More >>
|
| Call centre jobs saved by SKY contract |
Jun 24 2009 |
|
Read More >>
|
| Portsmouth centre raises £1million |
Jun 23 2009 |
|
Read More >>
|
| Call Centre Awards Night Sees Dramatic Finish |
Jun 22 2009 |
|
Read More >>
|
| Tyneside firm will replace call centre workers with robots |
Jun 19 2009 |
|
Read More >>
|
| Storm gathers over European Call Centre Awards |
Jun 18 2009 |
|
Read More >>
|
| Philippines threat call-centre staff now told they will get payouts after all |
Jun 16 2009 |
|
Read More >>
|
| Further bad news for staff at Scottish call centres, but better payouts for redundant Visteon workers |
Jun 12 2009 |
|
Read More >>
|
| Home or away? |
Jun 11 2009 |
|
Read More >>
|
| Concrete evidence that customers value service |
Jun 10 2009 |
|
Read More >>
|
| Sponsor for European Call Centre Awards announced |
Jun 09 2009 |
|
Read More >>
|
| Jobs Saved After Call Centre Talks to Experts |
Jun 08 2009 |
|
Read More >>
|
| Call centre staff show they've got talent |
Jun 04 2009 |
|
Read More >>
|
| Call centre moving |
Jun 03 2009 |
|
Read More >>
|
| 55 jobs move to call centre |
Jun 02 2009 |
|
Read More >>
|
| Does outsourcing help or hinder business strategy? |
May 29 2009 |
|
Read More >>
|
| Call Centres: BT launches customer service tool |
May 28 2009 |
|
Read More >>
|
| Graduates told to work in call centres |
May 26 2009 |
|
Read More >>
|
| Sykes Services get the call |
May 18 2009 |
|
Read More >>
|
| Call Centre: Airline implements virtualisation |
May 15 2009 |
|
Read More >>
|
| Call centre conference |
May 14 2009 |
|
Read More >>
|
| TouchStar Call Centre Software Honoured at Being Shortlisted for Customer Focus Award |
May 12 2009 |
|
Read More >>
|
| Fears 75 jobs could be lost at call centre |
May 11 2009 |
|
Read More >>
|
| Fears over jobs at call centres |
May 08 2009 |
|
Read More >>
|
| Call centre plan angers paramedics' union |
May 07 2009 |
|
Read More >>
|
| Ebay to close one of their call centres in Canada |
May 06 2009 |
|
Read More >>
|
| Breaking down the barriers between contact centres and the business |
May 05 2009 |
|
Read More >>
|
| Extra staff needed at swine flu call centre |
May 01 2009 |
|
Read More >>
|
| Last day for Crosby Shop Direct call centre staff |
Apr 30 2009 |
|
Read More >>
|
| StanChart expanding call centre operations |
Apr 29 2009 |
|
Read More >>
|
| Safaricom launches a call centre |
Apr 28 2009 |
|
Read More >>
|
| 50 new jobs as call centre firm expands |
Apr 27 2009 |
|
Read More >>
|
| T-Mobile urged to keep call centre |
Apr 24 2009 |
|
Read More >>
|
| Jobs blow at city call centre |
Apr 23 2009 |
|
Read More >>
|
| Police call centre beats government targets |
Apr 20 2009 |
|
Read More >>
|
| 20 jobs at risk at call centre |
Apr 20 2009 |
|
Read More >>
|
| Further blow to call centre jobs |
Apr 17 2009 |
|
Read More >>
|
| Hoseasons expands call centre on rising holiday demand |
Apr 15 2009 |
|
Read More >>
|
| United Utilities best in class in Top 50 Call Centre programme |
Apr 15 2009 |
|
Read More >>
|
| US firm targets Shop Direct call centre staff with 300 ‘homeshoring’ jobs |
Apr 01 2009 |
|
Read More >>
|
| Shop Direct Call centre staff TARGETED |
Mar 28 2009 |
|
Read More >>
|
| HSBC to close Welsh call centre |
Mar 26 2009 |
|
Read More >>
|
| Call Centre Cuts at Virgin |
Apr 01 2009 |
|
Read More >>
|
