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Annual Call Centre Expo to take place in London for the first time
Posted on Sep 07 2011
Call Centre Update News >>

October will see the call centre world gather together for two days of networking and product sourcing. Tuesday 11th and Wednesday 12th October are the dates to book in your diary.

Taking place on the first night will be the all new European Call Centre & Customer Service Awards for customer service and business excellence.

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Premier Call Centre News:

Indian call centre executive sends terror emails

An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.

Emergency call centre to move out of Oxfordshire

The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.

Call centre staff asked to work longer into the evenings and on Sundays

Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.