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The move confirmed The Contact Company as one of the UK’s largest independent call centre firms. Wirral council leader Cllr Jeff Green said: “This is fantastic news for anyone in Wirral who is out of work.
“Last week, the cabinet agreed to help The Contact Company to create 244 jobs in Birkenhead, an unemployment hotspot.
“The company and the council first started work on this before I became leader, but I was pleased to give my backing to the council’s support. “The Contact Company is really committed to Wirral and its chief executive Asif Hamid and his team have an infectious enthusiasm for winning new business and delivering quality service.
“It is really important the council does everything it can to help the private sector create jobs and lead Wirral out of recession.”
Currently based on Europa Boulevard, Birkenhead, the company’s clients include The Jewellery Channel, Eaga, Liverpool FC, The Great Little Trading Company and Lighter Life. Mr Hamid said: “The purchase of Queensgate will enable us to keep growing at pace while continuing to provide our clients with the best quality service available.
“We are installing a state-of- the-art telephone system and will continue to invest in our IT infrastructure and our brilliant staff to make sure this investment leads to further growth.”
The Contact Company was assisted by the council’s business support team Invest Wirral with a £250,000 “fit-out” grant, while NatWest provided a funding package to buy the building. It will move into the premises next month, when 60 new staff will begin training.
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