Premier logo   Home  |  Contact Us  |  Site Map  |  Print page  to print
call centre banner

link
Call Centre Update News  

Call centre healthcare' slammed

Posted on Aug 18 2009
Call Centre Update News >>

The family of a teenage girl who was misdiagnosed with swine flu and later died have started a petition against "call centre healthcare", they said.
Charlotte Hartey, 16, died on July 31 from complications that arose from tonsilitis.
Her family, from Oswestry, Shropshire, said the teenager was prescribed Tamiflu after she was misdiagnosed with swine flu in a telephone consultation.
She was rushed to hospital after she deteriorated and later developed blood poisoning, her family.
A post-mortem examination found Charlotte died of natural causes, and was not suffering from swine flu.
Her family have now set up an online petition on social networking site Facebook, in a bid to stop telephone diagnoses.
They hope to get 10,000 people to sign up to the "Charlottes petition against call centre heath care" page, then send it to Downing Street as a petition.
Speaking from Greece, where the family are currently on holiday, Charlotte's 19-year-old brother Tristan said: "Our aim is that every person has the right to be personally seen by a doctor.
"Medical diagnosis over the telephone has to be banned as it is not allowing this right to be fulfilled and causing people to die.
"Our other aim is that this be raised in Parliament and that Gordon Brown comes and personally apologises for his mistake to my father
<< Archive
call centre contact

Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call Premiercallcentre.co.uk today!

satisfaction gaurantee

Premier Call Centre News:

Contact Centres Face Challenging Times in the Middle East

Technological advances and the uncertain economic climate worldwide have seen the customer relations industry face its share of challenges and opportunities.

MP HOLDS TALKS IN BID TO SAVE JOBS AT CALL CENTRE

AN MP has held face-to-face talks with BT bosses over the closure of Barrow’s directory enquiries centre.
 

U.K. auto insurer to expand N.S. call centre

One of the world’s fastest-growing automobile insurance companies wants to add about 90 people to its Halifax workforce before Christmas.

111 number to replace NHS Direct

The Government has said it will close down the controversial NHS Direct telephone service in England, replacing it with a new 111 number to be rolled out across the country.

Jobs for 400 ‘virtual’ call centre staff in region

NORTH East recruitment firm Temp-Team has been boosted by a major contract which will see it begin the search to recruit 400 home workers.

<< Archive

 

 

 

 

 

Terms and Conditions - Privacy - Advertisers - Call Centre Information - Contact Centre - Contact Us