Premier logo   Home  |  Contact Us  |  Site Map  |  Print page  to print
call centre banner

link
Call Centre Update News  

Call centre healthcare' slammed

Posted on Aug 17 2009
Call Centre Update News >>

The family of a teenage girl who was misdiagnosed with swine flu and later died have started a petition against "call centre healthcare", they said.
Charlotte Hartey, 16, died on July 31 from complications that arose from tonsilitis.
Her family, from Oswestry, Shropshire, said the teenager was prescribed Tamiflu after she was misdiagnosed with swine flu in a telephone consultation.
She was rushed to hospital after she deteriorated and later developed blood poisoning, her family.
A post-mortem examination found Charlotte died of natural causes, and was not suffering from swine flu.
Her family have now set up an online petition on social networking site Facebook, in a bid to stop telephone diagnoses.
They hope to get 10,000 people to sign up to the "Charlottes petition against call centre heath care" page, then send it to Downing Street as a petition.
Speaking from Greece, where the family are currently on holiday, Charlotte's 19-year-old brother Tristan said: "Our aim is that every person has the right to be personally seen by a doctor.
"Medical diagnosis over the telephone has to be banned as it is not allowing this right to be fulfilled and causing people to die.
"Our other aim is that this be raised in Parliament and that Gordon Brown comes and personally apologises for his mistake to my father
<< Archive
call centre contact

Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call Premiercallcentre.co.uk today!

satisfaction gaurantee

Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.

 

Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

<< Archive

 

 

 

 

 

Terms and Conditions - Privacy - Advertisers - Call Centre Information - Contact Centre - Contact Us