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Call centre in supermarket sweep

Posted on Jul 28 2009
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The company employs more than 2,000 people in Northern Ireland

A call centre in Newry, County Down, has secured a contract to provide customer services for Sainsbury's.
Teleperformance will provide a helpline for a new home and lifestyle section of the supermarket's website.
The French-owned company now has more than 2,000 employees at its offices in Newry and Bangor.
Last week, it announced it had secured a contract for its NI staff to handle some calls to the government's National Pandemic Flu Service in England.
Teleperformance announced in February that 610 jobs were being created in the coming months.
Its centres handle email, web, telephone and postal enquiries.
Newry and Armagh MP Conor Murphy said the Sainsbury's contract was a boost to the local economy and a vote of confidence in Teleperformance.
"At a time when the economy is shrinking, this news will add confidence in the area and coming on the back of the news of the new jobs being created by the swine flu helpline it proves that with the right approach we can create employment opportunities in the region," he said.
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