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Call centre moving

Posted on Jun 02 2009
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Chatham's loss is London's gain -- 200 jobs, that is.

A new call centre is calling downtown London home, after leaving the city's western neighbour, Lesley Cornelius, communications director for the London Economic Development Corp., said yesterday. SPH Customer Service Management has opened on Dundas Street with 90 full- and 40 part-time workers and plans to hire about 60 more in the fall.

They see this as a great community and they really like the workforce," said Cornelius. "This is an industry that continues to grow here and offers opportunities for career advancement.

People who work there enjoy flexible hours, they can work part-time or full-time and can grow into supervisory or management positions within the organization.

The centre will handle incoming calls for Domino's Pizza and Telus Mobility and operate for three shifts a day.

SPH has been in business for five years, opening as a six-person outbound centre selling vacation packages.

It's the latest entry in a crowded local field. London is home to about 40 call centres, employing more than 7,000 workers, 2.6% of the total workforce.

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