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    Call centre staff asked to work longer into the evenings and on Sundays
    Posted on Sep 13 2011
    Call Centre Update News >>

     400 hundred staff in the mainstream holiday booking call centres in Peterborough and Falkirk are being asked to extend their hours as Thomas cook claim they need to be positioned to take calls at times most convenient to customers.  

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    Call centre staff asked to work longer into the evenings and on Sundays

     Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

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