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Call centre staff in shock as they are dismissed over the phone
Posted on Aug 09 2011
Call Centre Update News >>

The redundancies have come after Sykes (Europe) lost an important contract with 02. The staff were told that they had 90 days to find new jobs unless they spoke a second language.

Up to 200 workers face redundancy at the call centre and workers are said to be furious over the way that the situation was handled. After the speaker phone call a team leader just told them to go back to their desks and log in.

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