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Call Centre using resting actors gets prestigious contract

Posted on Jun 13 2011
Call Centre Update News >>

 All members of the management team are ex performers and employs resting actors as they have strong communication skills with 208 agents working there.

The contract with World Vision is a prestigious one, as the agency covers child sponsorship in almost 100 countries as well as emergency relief programmes.  World Vision is also a member of the Disaster Emergency Committee and is the first point of call for donations at these times. 
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Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.

 

Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

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