Premier logo   Home  |  Contact Us  |  Site Map  |  Print page  to print
call centre banner

Call Centre Update News  


Posted on Mar 23 2010
Call Centre Update News >>

Michael Campbell, a night shift technical support worker in Newcastle, helped himself to some Marks & Spencer selection biscuits he found in the office. He claimed that he thought they were for communal use.

However, the biscuits worth around £7, belonged to co-worker Pamela Harrison, who was upset when she saw her shortbreads had gone.

Closed circuit tv footage showed Campbell taking the biscuits. He was arrested and ordered by Newcastle magistrates to repay the cost of the biscuits plus £150 court costs. He was also given a 12-month conditional discharge.

He had denied the theft but later changed his plea.

Chairman of the bench Lesley Pyrah told him: ‘What you did was a breach of trust and there is no excuse for a breach of trust. There is also no excuse for a late guilty plea when you could have pleaded guilty at the earliest opportunity and you didn’t.’

Campbell, who is training to be a bar manager, described the prosecution as ‘totally stupid’. He added: ‘£157 for one box of biscuits. I thought they were from the company but they were actually from a person who had brought them in. I work in a pub now where I am trusted with the keys. I am not a dishonest person.’

<< Archive
call centre contact

Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call today!

satisfaction gaurantee

Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.


Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

<< Archive






Terms and Conditions - Privacy - Advertisers - Call Centre Information - Contact Centre - Contact Us