The online survey of 25,000 consumers revealed that more than 46 per cent think Britain is best for how well we are treated, surging ahead of the US on 25.5 per cent.
Despite difficult trading conditions, almost 40 organisations or professions achieved a customer satisfaction score of 80 per cent or above in the organisation's UK Customer Satisfaction Index,, with John Lewis scoring the highest at 90 per cent.
ICS Chief Executive Jo Causon said: “Striving to offer world-class customer service gives your business the best chance of getting out of the recession sooner – and stronger.
"Putting customers at the heart of your business improves employee performance, which increases corporate performance and makes organisations more competitive."<< Archive
Are you looking for an 'Award Winning' Call Centre?
Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.
UK Contact Centre
Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call Premiercallcentre.co.uk today!