Premier logo   Home  |  Contact Us  |  Site Map  |  Print page  to print
call centre banner

link
Call Centre Update News  

Derry call centre cuts are a 'huge blow' to workers

Posted on Mar 02 2011
Call Centre Update News >>

 The company said the takeover of one of its client companies by a firm able to perform the work contracted out to HML forced the redundancies.

 
"We've worked hard to minimise the impact on staff by offering voluntary redundancies, but obviously the situation is very regrettable," spokeswoman Joanne Gill said.
 
"However, we have identified a gap in the money savings market and we are hopeful there may be good news later in the year regarding expansion into new markets."
 
The first of the redundancies will come into effect on April 13 and the drive will be complete by the end of May.
 
Foyle MP Mark Durkan expressed his regret at the development.
 
He said: "This news will come as a huge blow to those workers and their families who are affected by these job losses.
 
"It's important that all relevant agencies become involved in order to ensure the workers are made aware of all their rights and entitlements at what will be a time of great anxiety and uncertainty."
 
HML or Home Loan Management - collects money due on around £50m worth of British mortgages.
 
It's a subsidiary of Yorkshire-based Skipton Building Society.
 
There were rumours in 2009 that it was up for sale.
 
In July 2010 around 45 job losses were announced at the Derry centre.
<< Archive
call centre contact

Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call Premiercallcentre.co.uk today!

satisfaction gaurantee

Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.

 

Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

<< Archive

 

 

 

 

 

Terms and Conditions - Privacy - Advertisers - Call Centre Information - Contact Centre - Contact Us