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E.ON to close call centre and axe 800 staff

Posted on Jan 26 2010
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The German-owned company, which supplies gas and electricity to 5.5 million customers in the UK, said the closure of the site at Rayleigh, near Southend, was “not being taken lightly” but reflected a drive to improve efficiency across the group, which employs 16,000 staff in Britain.

It said 600 jobs would be cut by the closure of the call centre with another 200 staff affected by of an overhaul of its IT and energy services operations.
Graham Bartlett, managing director of E.ON’s retail business, said: "We absolutely understand the effect that this decision will have on our colleagues who have been affected. The fact of the matter is that our retail business has only just returned to profit after years of loss-making and, to ensure we can continue to do that, we have to make these tough choices.”
The company claimed that the restructuring would lead to the creation of some jobs at other locations. It said some staff would be able to relocate to other sites while others were being offered voluntary redundancy packages.
E.ON, which is based in Dusseldorf, is the world’s largest utility company by revenues and employs 90,000 staff worldwide.
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