Premier logo   Home  |  Contact Us  |  Site Map  |  Print page  to print
call centre banner

link
Call Centre Update News  

E.ON to close call centre and axe 800 staff

Posted on Jan 26 2010
Call Centre Update News >>

The German-owned company, which supplies gas and electricity to 5.5 million customers in the UK, said the closure of the site at Rayleigh, near Southend, was “not being taken lightly” but reflected a drive to improve efficiency across the group, which employs 16,000 staff in Britain.

 
It said 600 jobs would be cut by the closure of the call centre with another 200 staff affected by of an overhaul of its IT and energy services operations.
 
Graham Bartlett, managing director of E.ON’s retail business, said: "We absolutely understand the effect that this decision will have on our colleagues who have been affected. The fact of the matter is that our retail business has only just returned to profit after years of loss-making and, to ensure we can continue to do that, we have to make these tough choices.”
 
The company claimed that the restructuring would lead to the creation of some jobs at other locations. It said some staff would be able to relocate to other sites while others were being offered voluntary redundancy packages.
 
E.ON, which is based in Dusseldorf, is the world’s largest utility company by revenues and employs 90,000 staff worldwide.
<< Archive
call centre contact

Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call Premiercallcentre.co.uk today!

satisfaction gaurantee

Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.

 

Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

<< Archive

 

 

 

 

 

Terms and Conditions - Privacy - Advertisers - Call Centre Information - Contact Centre - Contact Us