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End in sight for call centre nuisance silent calls
Posted on May 03 2011
Call Centre Update News >>

Qire created a simple programme that will leave an automated message if there are no staff to take the call in person.

With almost 22% of Britain getting silent calls in just six months Ofcom have taken on board public complaints and are clamping down on offenders.

Chief executive, Guy cooper says the system will hopefully boost their already growing business. Current clients include Severn Trent and Scottish & Southern.

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