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Fears 75 jobs could be lost at call centre

Posted on May 10 2009
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Fears are growing that a call centre operator in Londonderry may have to cut 75 jobs.

Politicians and trade union officials have voiced their concerns over the new threat to jobs in the North West and called for the company and its workers to be given all the support that can be given.

Earlier in the year Stream International put 150 employees on protective notice after one of its local contracts with Logica came to an end.

Stream provides support services for technology companies and employed 800 staff at two sites in Derry.

Liam Gallagher from Derry Trades Council said: “This is extremely bad news. The workers there are very worried about the medium to long term prospects.

“At its height Stream employed 800 people but in recent months it had to put nearly 300 workers on notice. The latest 75 jobs to go will make it about 300 jobs gone.

“Stream has struggled to keep contracts — its lost Vodaphone and parts of the BT contract. It has been trying to attract a retail contract but the prognosis is not good.

“It has been trying hard to keep the contracts and to find new ones but this is a very fickle business.”

He added: “There are only a handful of manufacturing companies left in the North West like Seagate, Dupont, Perfect Seal and MEP. They employ a few hundred people each and then there are the small to medium sized manufacturers.

“The population of the city is 107,000 and at the moment 34,000 are listed as economically inactive.

“We need drastic intervention in the North West or we face a very bleak future.”

Foyle MLA Mark Durkan said: “This is more bad news for yet more Derry workers as the recession bites deeper.

“I know that Stream management and the workforce are working hard to maintain existing contracts and to secure new work which might break for them in current conditions.

“Stream is out there in the marketplace trying to sell its services and trying to source other work and we have to support them in that.”

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