Premier logo   Home  |  Contact Us  |  Site Map  |  Print page  to print
call centre banner

Call Centre Update News  

Fears over jobs at call centres

Posted on May 07 2009
Call Centre Update News >>

There are fears at least 70 jobs will be lost at a call centre operator in Londonderry, the Foyle MP Mark Durkan has said.

Stream International provides support services for technology companies and employs 800 people at two locations in the Waterside and Cityside areas.

Mr Durkan said he expects between 70 and 100 jobs will go at the plant.

The company has so far declined to comment, but Mr Durkan said they tried to retain as many jobs as possible.

"The total hit in terms of redundancies will probably be between 70 and 100.

"By reassigning work within their own operations in terms of bringing back work to Derry that had been outsourced they have been able to make sure that rather than making people redundant they have been able to retain people," he said.

Liam Gallagher from Derry Trades Council said the the company had been experiencing difficulties for a while.

"The workers are right to be concerned, they have a right to know what the medium and long-term prognosis is for the company," he said.

"Stream has been experiencing difficulties in terms of trying to attract new contracts to make up for the ones they've lost."

"This news is totally unwelcome and it must be devastating for the workers involved," he added.

In February 150 employees were put on notice after the company lost a major contract.

The company said 50 of those workers have been redeployed. 

<< Archive
call centre contact

Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call today!

satisfaction gaurantee

Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.


Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

<< Archive






Terms and Conditions - Privacy - Advertisers - Call Centre Information - Contact Centre - Contact Us