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Fears over jobs at call centres

Posted on May 07 2009
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There are fears at least 70 jobs will be lost at a call centre operator in Londonderry, the Foyle MP Mark Durkan has said.

Stream International provides support services for technology companies and employs 800 people at two locations in the Waterside and Cityside areas.

Mr Durkan said he expects between 70 and 100 jobs will go at the plant.

The company has so far declined to comment, but Mr Durkan said they tried to retain as many jobs as possible.

"The total hit in terms of redundancies will probably be between 70 and 100.

"By reassigning work within their own operations in terms of bringing back work to Derry that had been outsourced they have been able to make sure that rather than making people redundant they have been able to retain people," he said.

Liam Gallagher from Derry Trades Council said the the company had been experiencing difficulties for a while.

"The workers are right to be concerned, they have a right to know what the medium and long-term prognosis is for the company," he said.

"Stream has been experiencing difficulties in terms of trying to attract new contracts to make up for the ones they've lost."

"This news is totally unwelcome and it must be devastating for the workers involved," he added.

In February 150 employees were put on notice after the company lost a major contract.

The company said 50 of those workers have been redeployed. 
 
 

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