Premier logo   Home  |  Contact Us  |  Site Map  |  Print page  to print
call centre banner

Call Centre Update News  

Indian call centre major brings cheer to north-east England

Posted on Jun 10 2010
Call Centre Update News >>

Firstsource’s decision to move into the region was made after it was promised a 1.9 million pounds grant from regional development agency One North East, secured with help from Newcastle-based corporate finance specialist unw.

Matthew Vallance, managing director of Firstsource, said, "We are delighted that the latest phase of our UK expansion will be located in Middlesbrough which promises to be a highly favourable location for us. Our UK business is continuing to show robust growth and the new Middlesbrough centre will complement our existing UK and international operations."
The company, based in Mumbai, has its UK base in London and currently employs almost 2,000 people in Northern Ireland.
Middlesbrough Mayor Ray Mallon said: “It is great news that Firstsource has recognised Middlesbrough as the ideal location for the latest phase in their expansion. The creation of 300 jobs in the first instance, and a further 200 jobs in the future will have a significant impact on the town."
Firstsource, which set up office in Northern Ireland in 2006, employs 550 people in Belfast. It has 34 call centres worldwide and employs more than 17,000 people across four continents.
It specialises in providing outsourced services including contact centre, back-office processing and debt-collection services. It provides help for a range of customers across the financial services, telecom and media, travel and healthcare industries in Europe, Asia and North and South America.
<< Archive
call centre contact

Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call today!

satisfaction gaurantee

Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.


Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

<< Archive






Terms and Conditions - Privacy - Advertisers - Call Centre Information - Contact Centre - Contact Us