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“More Respect” demand striking call centre workers

Posted on Apr 21 2011
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 Hundreds of protestors nationwide went on strike and only 30 out of 130 workers turned up for work that day.  Among the strikers was Louise McElhone, branch team co-ordinator, demanding more respect from the bosses. 

She said: “We are bound by strict rules and time limits of how long we have to talk to customers and we want the pressure to be lifted.
“We are also monitored on our breaks and a light flashes if we are late back. You are then three stages away from losing your job.”
As the threat of privatisation looms they say they don’t get enough recognition for the jobs they do.
“We are on a slippery slope. We need to fight for what we believe in,” says Ken Littlewood, PCS Union representative.
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