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Manchester 999 call centre to move

Posted on Apr 27 2011
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 The sight will be shared with NHS Manchester and both services are hoping that combining facilities will save money in the long run.  The precise date of the move is yet to be confirmed.

Emergency Control Centre manager, Angie Lee, says, “Although there will be fond memories of our time here, we’re delighted to be able to move to a building which is bright, modern and fit for purpose.
"We’ve seen many changes over the years, the biggest impact being the popularity of the mobile telephone.
"The days when we used to receive one 999 call from a public telephone box reporting a road traffic collision are long gone, and nowadays it is not uncommon to receive dozens of 999 calls from mobile phone reporting a single road traffic collision.
Staff answered almost 500,000 calls last year. 
 
 
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