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Midlands housing association call centre in top 50 in UK
Posted on Aug 30 2011
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The call centre service for tenants received calls from GfK over a two month period with some simple questions and some a little more complex. The call centre received over 200 calls in total.

The exact placing of Walsall Housing Group in the top 50 will be announced at a gala dinner next month in London.

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Premier Call Centre News:

Indian call centre executive sends terror emails

An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.

Emergency call centre to move out of Oxfordshire

The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.

Call centre staff asked to work longer into the evenings and on Sundays

Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.