The site at Hamilton Technology Park will amalgamate customer services centres from its three Scottish stores in Glasgow, Edinburgh and Aberdeen. Last year, the retail giant said the centre would create up to 175 new jobs and employ 250 people.
First Minister Alex Salmond said the site, which opens in June, would employ 450 staff at full capacity.
In September last year, John Lewis announced it would open two contact centres - one in the Glasgow area and the other in Didsbury, Manchester - to centralise customer service operations in its branches.
The following month it confirmed the Hamilton site would handle its centralised Scottish operations.
The Scottish government is supporting the project with grants of £700,000 through its Regional Selective Assistance scheme. Mr Salmond said: "John Lewis Partnership already makes a substantial contribution to the Scottish economy through employing approximately 2,600 people across its John Lewis and Waitrose shops.
"The Scottish government is supporting the company's plans to increase its presence in Scotland, particularly during these challenging economic times. "The firm's decision to locate this major new facility in Scotland demonstrates that South Lanarkshire has the infrastructure and skilled workforce to deliver future success for this leading household name."
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