A PLYMOUTH call centre has been sold to an Indian firm as part of deal thought to be worth £45million.
Hundreds of people are employed at the FirstInfo call centre, which handles ticket sales and other back-office administrative tasks for train operator FirstGroup.
Based at Intercity House, at Plymouth train station, 500 city people worked there in 2003, though the workforce was reduced to 300 by 2005.
New owner, Indian outsourcing giant Intelenet Global Services, which is controlled by US private equity group Blackstone, last night insisted it was keeping its Plymouth and Fort William call centres as part of its strategy of remaining close to its customers.
Chief executive Susir Kumar said Intelenet wanted to build the FirstInfo centres into a larger UK presence, from about 300 people to up to 2,000 in the next two years.
That would be a welcome boost for the city's economy amid a wave of unemployment.
Are you looking for an 'Award Winning' Call Centre?
Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.
UK Contact Centre
Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call Premiercallcentre.co.uk today!