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RBS to close Nottingham call centre which employs 300

Posted on Jul 27 2010
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Earlier in the year Royal Bank of Scotland announced a package of more 2,600 job cuts in a bid to become more efficient. The firm has now said it is consulting on closing its call centre on Kent Street after a deal to administer Tesco's insurance business ended.
 
The centre could close in October or November. RBS said any compulsory job losses would be kept to a minimum. Darrell Evans, RBS Managing Director of Sales, Service and Partnerships, said: "The expected reduction in call volumes from customers on Tesco insurance policies means we have had to review the most efficient allocation of our people, sites, and technology.
 
"We are in a period of consultation with all affected employees and their representatives to examine the available options, which include a proposal to close the Nottingham site."
 
The UK Government owns 84% of the shares in RBS.
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