Premier logo   Home  |  Contact Us  |  Site Map  |  Print page  to print
call centre banner

Call Centre Update News  

RBS to close Nottingham call centre which employs 300

Posted on Jul 27 2010
Call Centre Update News >>

Earlier in the year Royal Bank of Scotland announced a package of more 2,600 job cuts in a bid to become more efficient. The firm has now said it is consulting on closing its call centre on Kent Street after a deal to administer Tesco's insurance business ended.
The centre could close in October or November. RBS said any compulsory job losses would be kept to a minimum. Darrell Evans, RBS Managing Director of Sales, Service and Partnerships, said: "The expected reduction in call volumes from customers on Tesco insurance policies means we have had to review the most efficient allocation of our people, sites, and technology.
"We are in a period of consultation with all affected employees and their representatives to examine the available options, which include a proposal to close the Nottingham site."
The UK Government owns 84% of the shares in RBS.
<< Archive
call centre contact

Are you looking for an 'Award Winning' Call Centre?

Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.

UK Contact Centre

Our service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call today!

satisfaction gaurantee

Premier Call Centre News:

Indian call centre executive sends terror emails

 An Indian call centre manager decided to test the police in Mumbai by sending terror emails.

South Africa becoming contender for call centre business

South Africa, and especially Cape Town, is growing as an international hub for off shore service providers.  

Emergency call centre to move out of Oxfordshire

 The Fire Brigade Union have said they will fight to keep an emergency call centre in Oxfordshire.

Santander saves 300 call centre jobs

 The call centre, previously run by the Royal Bank of Scotland, is going to be taken over by Santander saving almost 300 jobs.


Call centre staff asked to work longer into the evenings and on Sundays

 Call centre staff working for Thomas Cook are in discussions with the management who want to extend their working hours into the evenings up to 10pm and on Sundays.

<< Archive






Terms and Conditions - Privacy - Advertisers - Call Centre Information - Contact Centre - Contact Us