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Tesco to open new call centre

Posted on Jul 05 2010
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 IN A further move into banking, Tesco has taken a 20-year lease on a seven-story building in Glasgow to house a customer service centre.  It comes 12 weeks after Tesco Personal Finance opened its HQ in Edinburgh.

It Glasgow, recruiting will begin later this year for 800 people full time plus 200 part-timer and the first are expected to be in place early next year.
In addition, the company is in talks with Royal Bank of Scotland to transfer 500 of the bank’s Glasgow-based employees, who handle its banking account holders, to the new building.
Tesco Personal Finance began in 1997 as a joint venture between Tesco and RBS and in December Tesco bought out RBS for £950m.
The Glasgow building, called Broadway One, is on the corner of Renfield Street and Renfrew Street.  It was developed from the former STV studios and has 125,466 sq ft of office space with 19,000 sq ft floorplates.
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