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TRAVEL AGENT EXPANDS CALL CENTRE OPERATION

Posted on Apr 07 2010
Call Centre Update News >>

 The travel specialists will increase its call centre sales staff from 12 to 16 as demand for cheap holidays abroad this summer increases. 

The company said it has ‘received a huge surge of booking for various summer holiday packages’ with bookings of cheap family holidays rising by 34%. 


 
Maria Reilly, HolidayClick sales director said: “Though the number may be small in size, but this increase in employee strength from 12 to 16 in our call centre will enable HolidayClick to manage its widen customer base and get each query solved quickly regarding all sorts of holiday packages offered by us.
 
"In fact, it can also be considered as an effort to tap more opportunities to deal with our customers in a more effective manner.”
 
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