![]() |
Home | Contact Us | Site Map | Print page
|
|
|
|
||
![]() |
![]() Tickets and Events |
|
Call Centre ServicesIndustry Services![]() |
Tickets and EventsPremiercallcenter.co.uk’s mission is to provide a professional, consistent, positive experience for tickets and events to all our customers who utilize our services. We will maintain this level of performance by consistently reassessing our procedures for tickets and events and ensuring we are doing all we can for our customers. Different Types of Tickets availableThe first known tickets were used in the Greek period for events such as theaters. A ticket may be bought at a ticket window or counter, called box offices in the entertainment industry (this term is also used for the total receipts). The ticket check may also be there, or it may be separate. A ticket may be valid for any seat ("free seating") or for a specific one ("allocated seating"). Sometimes, e.g. for some train journeys, both are available, with an increased charge for a reserved seat. Free seating in a train means the risk that one has to stand, but in e.g. a cinema it means a seat is guaranteed, just not a specific one. Paper or card is generally used, although plastic may be used instead for durability. Some have a barcode or magnetic stripe for keeping simple data stored on them, higher end ones use chips to store more data and prevent counterfeiting. A paper ticket has often a perforation to separate it into two parts, one (the ticket stub) to be kept by the customer, and one to be kept by the ticket controller. Whether or not one can leave and reenter with the customer part only varies. It may not be allowed to avoid subsequent use of one ticket by multiple people, or even simultaneous use by giving the ticket to someone before the ticket check (if this is physically possible), but it may also be allowed, e.g. in a movie theater to buy, during a movie, a snack or drink before the ticket check and reenter. Tickets may be printed in advance, or fully or partly printed when issued, or it may be a printed form that is completed in handwriting (e.g. by a train conductor who does not carry a ticket machine, but just a supply of forms and a pen). Security IssuesThe fraudulent practice of passing-back a ticket can be overcome by making the ticket in the form of a tamper-proof wristband. When paying online for admission one may get a code, or a ticket that can be printed out. At the premises it is made sure that the same right of admission is not used twice. Internet ticket fraud has become widespread, with authentic-looking but fake ticket websites taking customers' money but not delivering the tickets Virtual QueuingFree tickets are applied in virtual queuing. In a place where one has to wait one's turn, there may be the system that one takes a ticket with a number from a dispenser. This system is usually found in hospitals and surgeries, and at offices where many people visit, like town halls, social security offices, labor exchanges, or post offices. Another form of virtual queuing is where the ticket carries a time-slot on it, rather than just a sequentially incremented number. This type of ticket would allow someone to do other things and then return for a roller-coaster ride, say, without having to actually stand and wait. Ticket PassA pass is a special ticket, representing some subscription, in particular for unlimited use of a service or collection of services. Sometimes the pass replaces the tickets; sometimes it entitles the holder to free tickets. In the latter case typically at the ticket check both the pass and the ticket has to be shown. Alternatively, there is the discount pass, for services such as those above: for a fee per unit time (or as a benefit on other grounds) one gets a discount on each purchase. Alternatively, a multi-use ticket (either valid a limited time, or indefinitely) may provide a discount. For example, a pass for entering a cinema 6 times within a year may cost the price of 4 or 5 tickets. A multi-use ticket may or may not be personal. If not, there may be a limitation to the number of people who can use the same multi-use ticket at the same time. Digital TicketA digital ticket is a virtual instance of a ticket which represents the digitalization of rights to claim goods or services. Ticket EventsTrade conventions typically focus on a particular industry or industry segment, and feature keynote speakers, vendor displays, and other information and activities of interest to the event organizers and attendees. Professional conventions focus on issues of concern to the profession and advancements in the profession. Such conventions are generally organized by societies dedicated to promotion of the topic of interest. Conventions are often planned and coordinated, often in exacting detail, by professional meeting and convention planners, either by staff of the convention's hosting company or by outside specialists. Most large cities will have a convention center dedicated to hosting such events. Co-located eventsWhen two or more events are held at the same place and time they are co-located. Co-located events or conventions are usually in related industries. Companies who exhibit at any of the co-located events benefit by gaining additional exposure with a larger attendee audience. Attendees who register for one event may benefit by having access to the other co-located event(s) free of charge, allowing them to maximize the value of their attendance. Our help to youAnyone interested in advertising their events or purchasing any type of event ticket call our Centre today. |
Are you looking for an 'Award Winning' Call Centre?Premier Call Centre are able to take your calls efficiently and professionally helping your Business, or Organisation run as smoothly and cost effectively as possible. Call us today on 0871 875 7000 for a FREE no obligation quote.
UK Contact CentreOur service standards are not only second to none, but we can also save you significant time as well as money. Our Call Centre can work out far cheaper for you to employ us to support your calls than employ your own team of staff. Call Premiercallcentre.co.uk today!
Premier Call Centre News:Plymouth call centre sold to Indian company A PLYMOUTH call centre has been sold to an Indian firm as part of deal thought to be worth £45million.
Hundreds of people are employed at the FirstInfo call centre, which handles ticket sales and other back-office administrative tasks for train operator FirstGroup. MPs on attack over cost of fire call centre Ministers face renewed criticism over a new controversial regional fire control centre in Wakefield.
Sky creates 550 jobs with new Stockport call centre BSkyB is to create 550 jobs with a new Sky call centre in Stockport. The 23,500 sq ft regional office in the St Peter's Square development in the town centre will open in June. Call centres step up for Sports Relief Sports Relief runs from the 19th-21st March and many call centres will once again be involved in the fundraising. Debt Firm Creates Call Centre Jobs Up to one-hundred call centre jobs will be created at credit and debt specialists Mackenzie Hall. << Archive |
Premier Call Centre © 2009 | Search Engine Optimisation by WebOptimisation.org |